Customer Services supervisor

Al Rashed Tires
Job Detail
Industry
Construction / Cement / Metals
Functional Area:
Operations
Total Position:
1
Job Type:
Full Time/Permanent ( First Shift (Day)‎ )
Department:
Al-Rashed Tires
Job Location:
Khobar, Saudi Arabia
Nationality:
Saudi
Career Level:
Experienced Professional
Education:
Bachelors
Minimum Experience:
3 Years
Work Permit:
Saudi Arabia
Apply By :
Nov 7, 2022
Posted On:
Aug 7, 2022
Job Description

Al Rashed Tires Group looking for (Customer Services supervisor) to join us:

We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.

Responsibilities:

- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

- Strategizing and monitoring the daily activities of customer service operations.

- Assisting customer service staff with duties where required.

- Performing additional duties where needed.

- Assisting with the development and implementation of service policies, and explaining these to staff and customers.

Requirements:

- Saudi National

- Bachelor's degree or diploma

- 3+ years of work experience in a similar position

- Proficient knowledge of customer service, and standard office practices and procedures.

- Outstanding communication skills, both written and verbal.

- Strong people skills.

- Excellent phone etiquette.

- Outstanding organizational skills.

- Available to work shifts.

Location:

- Khobar


Required Skills

Customer Service =, Customer Support Operations, Customer Care Representation, Listening to Customers, Customer Contact Skills, Customer Interaction Management, MS Desktop Customer Service, Customer Relation Management, Customer Services Operations, Committed Customer Services