Al Rashed Tires Group looking for (Customer Services supervisor) to join us:
We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Performing additional duties where needed.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Saudi National
- Bachelor's degree or diploma
- 3+ years of work experience in a similar position
- Proficient knowledge of customer service, and standard office practices and procedures.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
- Available to work shifts.
Customer Service =, Customer Support Operations, Customer Care Representation, Listening to Customers, Customer Contact Skills, Customer Interaction Management, MS Desktop Customer Service, Customer Relation Management, Customer Services Operations, Committed to Customer Services