Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Key Responsibility:
- Contact customer and answer all inquiries with clear and reliable information.
- Maintain and follow up with customers.
- Handling customer’s complaints.
- Attract potential customers.
Job Specific Skills:
- Communication skills.
- Persuasive skills.
- MS Office.
Years of Experience:
- 0-1
Qualifications:
- Bachelor degree or Diploma Certificate.
Customer Service =, Customer Acquisition Skills, Customer Analysis, Customer Handling, Customer Communication, MS Desktop Customer Service, eBay Account Handling, Customer Service Operations, Spreadsheet Navigation, Relations Management