Al Rashed Tires Group looking for (Customer Services supervisor) to join us:

We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.

Responsibilities:

- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

- Strategizing and monitoring the daily activities of customer service operations.

- Assisting customer service staff with duties where required.

- Performing additional duties where needed.

- Assisting with the development and implementation of service policies, and explaining these to staff and customers.

Requirements:

- Saudi National

- Bachelor's degree or diploma

- 3+ years of work experience in a similar position

- Proficient knowledge of customer service, and standard office practices and procedures.

- Outstanding communication skills, both written and verbal.

- Strong people skills.

- Excellent phone etiquette.

- Outstanding organizational skills.

- Available to work shifts.

Location:

- Khobar

Customer Service =, Customer Service Skillss, Customer Care Representation, Listening to Customers, Customer Contact Skills, Customer Interaction Management, MS Desktop Customer Service, Customer Relation Management, Customer Services Operations, Committed to Customer Services