Policies, Processes & Procedures:

• Follow and monitor adherence to departmental policies, procedures and controls covering all areas of Payroll so that relevant procedural/legislative requirements are fulfilled

Payroll Support:

• Follow up on any payroll changes made by the different departments and review the information to check that the payroll coordinator updated it accordingly
• Review calculations relating to vacations, end-of service and loans given to employees to avoid mismatches and incorrect transactions
• Enter encashment, loans and other similar operations into the system as directed by the manager
• Answer payroll related inquiries made by employees where appropriate and refer complex issues to manager

Helpdesk:

• Receive relevant tickets and process the transactional demands relating to payroll under the supervision of the manager
• Dispatch any other tickets related to payroll to the appropriate authority for processing

Change Management:

• Support the management of change through continuous recommendations for the improvement of Payroll administration based on identified areas of improvement in dealing with governmental entities

Reporting:

• Prepare a time management report and follow-up with departments to ensure that the calculations are correct

Related Assignments:

• Perform other related duties or assignments as directed